Privacy Policy & Terms of Use

Information We Collect

When you use our free roof estimate tool, we collect information you provide directly to us, as well as certain information automatically generated by your use of the site.

Information you provide directly:

• Your home address, used to display satellite imagery and generate a localized estimate
• Your home's approximate square footage, used to calculate the estimate range
• Your first and last name, email address, and phone number, collected when you request your estimate

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages visited, time spent on the site, and referring URL
• Session data and interaction logs used to improve the tool's performance

We may also collect a TrustedForm Certificate URL, which is a third-party record of your consent to be contacted. This certificate is generated automatically when you interact with our form and is used to verify the circumstances of your consent.

How We Use Your Information

We use the information we collect for the following purposes:

• To generate and display your personalized roof replacement cost estimate
• To contact you by phone, text message, or email regarding your free roof estimate and to schedule your complimentary on-site inspection
• To respond to your inquiries and provide customer support
• To send you relevant information about roofing services, promotions, and updates (you may opt out at any time)
• To improve our website, tools, and services through analytics and performance monitoring
• To comply with applicable legal obligations

We will not use your information for purposes materially different from those described in this policy without first obtaining your consent.

TCPA Consent and Communications

By checking the consent box and submitting the estimate form, you expressly consent to receive communications from [COMPANY NAME] and its authorized representatives, including:

• Telephone calls, including calls made using an automatic telephone dialing system (ATDS) or an artificial or prerecorded voice
• Text messages (SMS and MMS), including automated text messages
• Emails regarding your estimate, inspection scheduling, and related roofing services

Your consent to receive communications is not a condition of purchasing any goods or services. You are not required to provide consent to receive an estimate or inspection.

This consent is provided pursuant to the Telephone Consumer Protection Act (TCPA), 47 U.S.C. § 227, and applicable state laws. A record of your consent, including the date, time, and content of the consent disclosure, is captured and stored via TrustedForm for compliance purposes.

Third Party Sharing

We do not sell your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service providers: We may share your information with trusted third-party vendors who assist us in operating our website, conducting our business, or servicing you (e.g., CRM platforms, scheduling software, email service providers), provided those parties agree to keep your information confidential.
• Affiliated contractors: With your consent, we may share your contact information with licensed roofing contractors in your area who may contact you regarding your estimate or inspection.
• Legal compliance: We may disclose your information if required to do so by law, court order, or governmental authority, or if we believe in good faith that such disclosure is necessary to protect our rights or the safety of others.
• Business transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We do not share your information with unaffiliated third parties for their own marketing purposes without your explicit consent.

Data Security

We take reasonable and appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Transmission of data over encrypted HTTPS connections
• Access controls limiting who within our organization can view your information
• Use of reputable third-party platforms with their own security certifications

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. In the event of a data breach that affects your rights or freedoms, we will notify you as required by applicable law.

Your Rights

Depending on your state of residence, you may have certain rights regarding your personal information, including:

• Right to access: You may request a copy of the personal information we hold about you.
• Right to correction: You may request that we correct inaccurate or incomplete information.
• Right to deletion: You may request that we delete your personal information, subject to certain exceptions required by law.
• Right to opt out of communications: You may opt out of marketing communications at any time as described in Section 3 above.
• Right to non-discrimination: We will not discriminate against you for exercising any of your privacy rights.

Residents of California have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to opt out of the sale of personal information, and the right to limit the use of sensitive personal information.

To exercise any of these rights, please contact us using the information provided in the Contact Us section below. We will respond to verifiable requests within 45 days, or as otherwise required by applicable law.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your personal information, or your consent preferences, please contact us:

We are committed to resolving any complaints about our collection or use of your personal information. If you believe we have not adequately addressed your concern, you may have the right to lodge a complaint with your applicable state or federal data protection authority.

We reserve the right to update this Privacy Policy at any time. Changes will be effective upon posting to this page. We encourage you to review this policy periodically. Your continued use of our services after any changes constitutes your acceptance of the updated policy.